What is ATERYX and How Can It Help You Communicate Better with Your Vendors?
If you are a business that works with multiple vendors, you know how challenging it can be to keep track of progress, status, and feedback. You may have to use different communication channels, portals, logins, formats, terminologies and protocols depending on the vendor’s preferences and systems. This can lead to confusion, delays, errors, and inefficiencies in your workflow.
That’s where ATERYX comes in. ATERYX is a communication platform that enables asynchronous, bi-directional communication between customers and vendors. It allows you to send and receive messages, files, and notifications in a standardized and neutral way, regardless of the vendor’s protocols, system, or processes.
Integrate to a Service Model not a Service Vendor
ATERYX is ideal for multi-event vendors, such as freight, shipping, manufacturing, procurement, data center, design, planning, and construction industries. However, it can also be used by single event vendors who want to be part of the workflows of customers in a multi-stage workflow.
With ATERYX, you can:
- Communicate with your vendors in a common language for easy system to system interfacing.
- Streamline your communication process and reduce the need for multiple channels and formats.
- Receive real time and accurate updates on the status and progress of your projects.
- Provide feedback and guidance to your vendors and resolve any problems quickly and efficiently.
- Send and receive files and documents securely and efficiently.
- Manage multiple projects and vendors from a single dashboard.
- Integrate with your existing ERP system, such as Salesforce or Microsoft Dynamics 365, ServiceNow or internal system, without any compatibility issues.
- Reduce errors, delays, and miscommunication that can positively affect your business outcomes.
- Enable auto-failover and 2nd, 3rd, nth vendor selection at runtime.
- Experience richer service models from vendors.
- Higher quality runtime workflow decision making for optimized operations.
- Save time and money by eliminating communication bottlenecks.
ATERYX is a communication platform that simplifies and enhances your communication with your vendors. ATERYX is a communication solution that helps you optimize your workflows, improve your vendor management, and grow your business. Save time, money, and resources, while improving your user satisfaction and loyalty.
If you want to learn more about how ATERYX can help you communicate better with your vendors, contact us today for a free demo.
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